AMD’s Ryzen 7 9800X3D is hot stuff – literally, as one has just burnt out a motherboard

• AMD’s Ryzen 7 9800X3D has just burnt out on an MSI X870 motherboard
• The user on Reddit reports an error code of ‘00’, indicative of a CPU issue
• There’s currently no confirmation from AMD on whether this is an issue on its end

The AMD Ryzen 7 9800X3D has been the recipient of much acclaim thanks to the upgraded 3D V-Cache for gamers, placing it at the top of our best gaming CPUs ranking. However, one troubling user report has revealed the processor burned out on an AM5 motherboard socket. Could this be an error on AMD’s part?

The unlucky Reddit user shared images showcasing the new 9800X3D processor with burn damage, along with the MSI Tomahawk X870 motherboard socket burnt out with bent pins. The user also mentioned a ‘00’ error code that appeared when attempting to post (power-on self-test) their new chip.

The 00 error code can indicate a random boot or CPU issue (it’s a fairly common error code), and Wccftech noted that other users had posted about the same code on the Tomahawk X870 over on MSI’s own forums, though it’s unlikely those users had the same issue. We’ve seen a familiar matter occur with the 9800X3D’s predecessor (the 7800X3D), which left users with burnt processors and motherboards (eventually fixed via BIOS updates for multiple mobo partners).

Wccftech claims the motherboard could hold responsibility for the burnout issue in this instance, with the assumption that the X870 pushed voltages through the gold contact pads ‘excessively’, leading to the CPU burning out. However, some commenters in the Reddit thread have also speculated that the board itself was defective based on the images provided by the affected user, since it appears that part of the socket’s plastic casing is chipped – therefore preventing the chip from being properly seated in the socket.