Opaque, confusing, and deceptive: getting service providers to honestly describe their broadband internet “plans” is such a lost cause that the Federal Communications Commission is imposing “nutrition labels” on them to show customers what they’re actually getting.
The new labels, which go live beginning Wednesday and that all major internet service providers (ISPs) will now be required to show, are among the latest steps by the US government to help consumers make sense of the mix of plans, fees and promotional rates on the market today.
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